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​CUSTOMER SUPPORT

At Thrifted Nomad, our mission is to provide excellent customer support to everyone. We believe that it's important to be accessible and available to our customers. If you have any questions or concerns, please don't hesitate to reach out to us. We're happy to help!

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  • When will I get paid for my consignment items?
    It depends! If you are looking to get cash right away, we may be interested in buying your new or gently used items. If you can wait a bit, we will split the cost of whatever your item(s) sell for!
  • Where did you get all of your clothes?
    Thrifted Nomad got started when a large lot of clothing was given to us as a donation and when things started selling, we started finding more! We have traveled all over the US and found deals on designer items from people in cities like Nashville, El Paso, Houston, Denver, Colorado Springs, St. Louis, Chicago, and more!
  • What happens to the clothes that are not sold at Thrifted Nomad?
    At Thrifted Nomad, we are committed to sustainable and community-driven practices. When we receive items that we are unable to sell, we will donate them to local organizations. This means that your gently used or new items will be put to good use, helping those in need either way! Additionally, 30% of the profit from any sales we make from your donation goes toward supporting local organizations, so when you donate your clothes to us, you are also making a direct contribution to the community. Thank you for joining us in making a positive impact through your donations and purchases at Thrifted Nomad.
  • Where is Thrifted Nomad located?
    We are located in Montrose, PA. However, we are a primarily online business that sells and ships clothing to anywhere in United States. Our focus is on providing sustainable and affordable secondhand clothing options to our customers, no matter where they are located. We believe in the power of thrifting to reduce fashion waste and provide unique, high-quality pieces to fashion-conscious individuals across the country. Whether you're in a major city or a small town, Thrifted Nomad is committed to delivering the joy of secondhand fashion to your doorstep. However, if you are lucky enough to be located in or near Montrose, we do offer same or next day delivery!
  • Do you deliver or ship?
    We do! With free local delivery in Montrose (up to 5 miles) and affordable delivery or shipping options for those who are a bit further away!
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